12-Month Worry-Free Guarantee

All products from our official site are covered by a warranty.


30 Days Money-Back

You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs. If the the reason for return is quality-related, we will be responsible for the return shipping costs.

Note: Seenda products from other store, Please refer to the warranty of the store.



Q1: How does customer claim the warranty?

Step1: Please offer your order number from Seenda Official website you bought the products.

Step2: Describe the problems, or upload some photos about the problem, send the issues you claim to customer-service@seenda.com.

Step3: Our support team will reply the issue, offer a solution within 48 hours.


Q2: What isn’t covered by the warranty?

A: The product is over 12 months and it is damaged by the customers themselves.


Q3: When does the warranty begin to take effect?

A: It begins the day you place your order.


Q4: What is a valid proof of purchase?

A: You can tell us the order number or send us the screenshot of the order.

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